CHI-CHI, LLC is in the historic Central West End in the Left Bank Books building at the corner of McPherson and N. Euclid Avenues.
We are a progressive company in our seventeenth year, that prides itself in servicing clients virtually all over the world. We are successful in the travel business because of our experienced travel advisors and having diversified our marketing plan. We specialize in corporate, incentive, and leisure travel; meeting planning and special events; along with ad specialty and promotional marketing. Because we have expanded our services, we are unique and have been able to overcome obstacles that come with being in the travel industry.
At Chi-Chi, we feel our staff are valuable assets in our day to day business. We take pride in our quality of work and making sure that our clients are satisfied with the highest quality in products and services. As a team at Chi-Chi, we feel that “quality” is measured by accuracy, completeness, and employee satisfaction. Producing accurate work is one of the top driving factors of our ethos at Chi-Chi. Completeness, to us, is having all the requirements and components present to fulfill our services. Employee satisfaction is what we consider the first step towards customer satisfaction.
We feel it is paramount that our staff be happy with their jobs. When our staff is satisfied, it shows through the service they provide for our clients. We believe that quality management needs to be an open approach and pushed down to the employee level. By allowing for individual and team feedback from our staff, our policies and decisions have all possible perspectives from everyone involved.